Got Questions? We've Got the Answers – FAQs

What is the difference between the AIO-6 4G (LTE) and Non-4G models?

LTE VERSION, supports direct internet connection via a mobile data SIM card enabling features like live video streaming, weather updates, SOS emergency calls, and security notifications if your motorcycle is touched.

Does the 4G LTE version come with a SIM Card?

Yes. The AIO-6 requires an IoT (Internet of Things) SIM card to connect to the internet. Chigee provides a SIM card free of charge for the Australian market. The AIO-6 4G (LTE)'s data is only used for the Chigee GO App features – including remote video access, SOS alerts, geofencing, alarm notifications and, GPS tracking.  You'll need to purchase a data plan to access 4G mobile data services. Each Chigee SIM comes with 2GB of data valid for 180 days from activation date. When using a Chigee SIM no service fee is required – you'll simply pay for data top-up through the Chigee GO App. Alternatively you can use your own SIM card. After the first 6 months, a 4G service fee will be required ($30 for 180 days; $50 for 360 days). If not paid, 4G features will be disabled, but all other functions will remain available.

Does AIO-6 include all the features of AIO-5 Lite?

Yes, AIO-6 includes all the features of AIO-5 Lite, along with new additional upgrades.

However, please note:

• AIO-6 requires separate camera purchases to enable the dashcam function.
• AIO-5 Lite includes two cameras by default.
• The cameras and cables from AIO-5 Lite are not compatible with AIO-6.

What is the difference between AIO-6 LTE and AIO-6 Max?

The only difference between the two devices is that the AIO-6 LTE (4G) supports direct internet connection via a mobile data SIM card, enabling features like live video streaming, weather updates, SOS emergency calls, and security notifications if your motorcycle is touched.
The AIO-6 Max does not support 4G connectivity and cannot be upgraded to the LTE version.
Please note that the two models have different physical designs. We recommend watching our product video for a detailed overview of all the smart features.

If I buy the AIO-6 without a camera, can I add one later?

Absolutely. You can buy the AIO-6 now and decide later if you want a camera. It can be added anytime.

Can I use the AIO-5 Lite camera on AIO-6?

No, unfortunately, the AIO-5 Lite camera is not compatible with AIO-6. You will need to purchase the dedicated AIO-6 camera to enable its dashcam function.

Will parking monitoring mode drain my battery?

Parking Monitoring Mode consumes approximately 2.02mA. Our device features low-voltage protection, which automatically shuts off the system if your motorcycle battery drops below 12V, preventing further drain.

Does AIO-6 have a battery?

No, AIO-6 does not have a built-in battery. Like the AIO-5, it must be mounted and powered by the motorcycle battery. All features, including 4G, dashcam, CarPlay, and Android Auto, require the device to be connected to power.

Can AIO-6 be powered via USB-C?

If you’re not using cameras, it can be powered via a USB power source.
If you plan to add cameras, the system must be hardwired to your motorcycle’s battery to ensure proper functionality.