Shipping Policy

Shipping within Australia

At Chigee, we value our Australian customers and aim to get your order to you as quickly and smoothly as possible. All orders are processed within 1–2 business days, and we ship exclusively within Australia.

Customs Duties & Taxes

As we only ship within Australia, no import duties or international customs fees apply. GST is included in your total purchase price at checkout.

Haven’t Received Your Order?

Sometimes deliveries can be delayed, arrive separately, or be left in a safe location at your property. If your order is overdue or marked as delivered but can't be found, please contact us at sales@chigee.com.au, and we’ll assist right away.

Shipping Delays

Delays can occasionally occur due to weather, carrier issues, or other unavoidable factors. If a delay significantly impacts your order or experience, please reach out to sales@chigee.com.au — we’re here to help and will do our best to make it right.